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complaint letter

Complaint Letter By Letter Writing Leave a Comment

A Complaint Letter is written to lodge a formal complaint to the concerned authority about shortcomings in a particular service/ product or improper functioning as compared to that claimed by the provider/manufacturer.

A customer can claim a refund/ free repair from the concerned authorities especially if the product is under warranty. The complainant should preferably mention docket number if the complaint has been lodged earlier for reference of concerned authorities in the company.

Here are sample, template and useful tips that will guide you to write a complaint letter for any reason like poor service, bad product etc.

Table of Contents

1 Complaint Letter Writing Tips: 2 Complaint Letter Template 3 Download Template (Doc and PDF) 4 Complaint Letter Sample, Email and Example/Format 4.1 Sample 4.2 Email Format 5 Complaint Letter Generator Complaint Letter Writing Tips: Start by mentioning about item which has gone unserviceable and its warranty period. Mention date of purchase and location of store from where it was purchased. Mention that you are enclosing relevant details of unserviceable item including the defective piece. End by requesting company’s office to replace the faulty item in good time and mention your mailing address. Complaint Letter Template Use our free Complaint Letter to help you get started. Simply download the .doc or pdf file and customize it. If you need additional help or more examples check out some of the sample letters below.

 

__________ (name of recipient) __________designation of recipient) __________ (name and address of company)

Date __________ (date f writing letter)

Dear Mr/ Mrs/__________ (recipient’s name)

A …. (mention item and its warranty period) which I purchased from your store …. (name the store and address) on ….(mention date of purchase) has become unserviceable within….(mention time lapse)  after its purchase.

I am enclosing herewith all relevant details including ….(mention proof of purchase you are enclosing) and the defective …(mention item).

I request your office to process my application and replace my faulty item with a new piece at the earliest and oblige. Please forward the courier to my mailing address … (mention postal address)

Thanking You

Yours Sincerely,

__________ (your name)

 

Download Template (Doc and PDF) Complaint Letter Sample, Email and Example/Format Sample

Richard Davidson Customer Care Supervisor Samtil Systems Windsor Avenue Downing lane New York

12 S gntedzge. saks moncler hateptember 2013

Dear Mr. Davidson,

A Nomia 3010 mobile handset with a warranty of one year that I purchased from your store in Windsor Avenue on 10September2013 has gone unserviceable within a week of its purchase.

Since the service-staff from the store have certified that the piece is beyond economical repair and endorsed the same on the warranty card, I request you to replace the unserviceable set with a new one. I am enclosing herewith all relevant details about my purchase including copies of the receipt; warranty card and the defective handset as well.

I request your office to process my application and replace the faulty handset with a new piece at the earliest and oblige. Please forward the courier to my postal address as stated in the warranty card.

Thanking You

Yours Sincerely

____________

Russell Paul

 

Email Format

It is ideally very easy to complain about something or somebody but equally difficult to praise something or someone. And for anyone’s complaint to have the kind of impact it is expected to, one should be very choosy about complaining. A Complaint Letter is the one that is written when a customer or individual is not satisfied with a product or service of another company or person. It should be used as a very discretionary tool and should be well thought of before registering. A Complaint Letter is not where the writer can take off on blame game with the company whose product or service was dissatisfactory, but s/he should understand that this might be a one off situation of dissatisfaction.

 

Subject: Defective washing machine

Dear Ms./Mr. ___________

I had picked up a Washing Machine model _________ vide your Invoice number _________ dated _____________ from your ___________ (branch from where picked up).

When I ran the machine for the first time, I found that its water suction pipe was leaking. I would like you to please send your service staff member to take a look at the problem.

Please treat this matter as urgent and may I request you to please issue a Complaint Number to me for me to be able to use it for all my follow up calls.

Thanking you in anticipation and look forward to a quick repair.

Regards,

_____________

Signature and name of the complainant

 

Complaint Letter Generator Still feeling lazy to write Complaint Letter? Try our letter generator to write professional, concise and quality letters within seconds.

Related Letters:

Formal Complaint Letter Business Complaint Letter Complaint Letter Example Complain about Receiving Damaged Goods Consumer Compliant Letter Follow up on a Complaint from a Customer Complaint Letter Example Apology Letter in Response to Customer Complaint Tenant Complaint Letter Customer Complaint Letter Complaint Letter to the Landlord Complaint Letter to Bank Complaint Letter to the Boss Consumer Complaint Letter Harassment Complaint Letter Filed Under: Complaint Letter


complaint letter
Complaint Letter By Letter Writing Leave a Comment

A Complaint Letter is written to lodge a formal complaint to the concerned authority about shortcomings in a particular service/ product or improper functioning as compared to that claimed by the provider/manufacturer.

A customer can claim a refund/ free repair from the concerned authorities especially if the product is under warranty. The complainant should preferably mention docket number if the complaint has been lodged earlier for reference of concerned authorities in the company.

Here are sample, template and useful tips that will guide you to write a complaint letter for any reason like poor service, bad product etc.

Table of Contents

1 Complaint Letter Writing Tips: 2 Complaint Letter Template 3 Download Template (Doc and PDF) 4 Complaint Letter Sample, Email and Example/Format 4.1 Sample 4.2 Email Format 5 Complaint Letter Generator Complaint Letter Writing Tips: Start by mentioning about item which has gone unserviceable and its warranty period. Mention date of purchase and location of store from where it was purchased. Mention that you are enclosing relevant details of unserviceable item including the defective piece. End by requesting company’s office to replace the faulty item in good time and mention your mailing address. Complaint Letter Template Use our free Complaint Letter to help you get started. Simply download the .doc or pdf file and customize it. If you need additional help or more examples check out some of the sample letters below.

 

__________ (name of recipient) __________designation of recipient) __________ (name and address of company)

Date __________ (date f writing letter)

Dear Mr/ Mrs/__________ (recipient’s name)

A …. (mention item and its warranty period) which I purchased from your store …. (name the store and address) on ….(mention date of purchase) has become unserviceable within….(mention time lapse)  after its purchase.

I am enclosing herewith all relevant details including ….(mention proof of purchase you are enclosing) and the defective …(mention item).

I request your office to process my application and replace my faulty item with a new piece at the earliest and oblige. Please forward the courier to my mailing address … (mention postal address)

Thanking You

Yours Sincerely,

__________ (your name)

 

Download Template (Doc and PDF) Complaint Letter Sample, Email and Example/Format Sample

Richard Davidson Customer Care Supervisor Samtil Systems Windsor Avenue Downing lane New York

12 September 2013

Dear Mr. Davidson,

A Nomia 3010 mobile handset with a warranty of one year that I purchased from your store in Windsor Avenue on 10September2013 has gone unserviceable within a week of its purchase.

Since the service-staff from the store have certified that the piece is beyond economical repair and endorsed the same on the warranty card, I request you to replace the unserviceable set with a new one. I am enclosing herewith all relevant details about my purchase including copies of the receipt; warranty card and the defective handset as well.

I request your office to process my application and replace the faulty handset with a new piece at the earliest and oblige. Please forward the courier to my postal address as stated in the warranty card.

Thanking You

Yours Sincerely

____________

Russell Paul

 

Email Format

It is ideally very easy to complain about something or somebody but equally difficult to praise something or someone. And for anyone’s complaint to have the kind of impact it is expected to, one should be very choosy about complaining. A Complaint Letter is the one that is written when a customer or individual is not satisfied with a product or service of another company or person. It should be used as a very discretionary tool and should be well thought of before registering. A Complaint Letter is not where the writer can take off on blame game with the company whose product or service was dissatisfactory, but s/he should understand that this might be a one off situation of dissatisfaction.

 

Subject: Defective washing machine

Dear Ms./Mr. ___________

I had picked up a Washing Machine model _________ vide your Invoice number _________ dated _____________ from your ___________ (branch from where picked up).

When I ran the machine for the first time, I found that its water suction pipe was leaking. I would like you to please send your service staff member to take a look at the problem.

Please treat this matter as urgent and may I request you to please issue a Complaint Number to me for me to be able to use it for all my follow up calls.

Thanking you in anticipation and look forward to a quick repair.

Regards,

_____________

Signature and name of the complainant

 

Complaint Letter Generator Still feeling lazy to write Complaint Letter? Try our letter generator to write professional, concise and quality letters within seconds.

Related Letters:

Formal Complaint Letter Business Complaint Letter Complaint Letter Example Complain about Receiving Damaged Goods Consumer Compliant Letter Follow up on a Complaint from a Customer Complaint Letter Example Apology Letter in Response to Customer Complaint Tenant Complaint Letter Customer Complaint Letter Complaint Letter to the Landlord Complaint Letter to Bank Complaint Letter to the Boss Consumer Complaint Letter Harassment Complaint Letter Filed Under: Complaint Letter



Writing a Complaint Letter By Dors Venabili - Nov 3, 2011 SHARE Facebook Twitter

This tutorial will show a step by step of how to write a complaint letter a.k.a. letter of complaint . There are of course, sample letters and exercises but we intend to move on further into the difference that would depend upon each situation that arises in reply to faulty negotiations. The content of a letter of complaint varies widely. However there is an outline that they all run through for all intended and purposes to send a message. It must provide background in order to give light to the problems that has troubled the customer over the quality of service or products he/she has received.

While writing Complaint Letter, Inform the reader/company that you are upset of the circumstances in this situation.

Background section must provide your circumstances.

Set the tone. Inform the reader/company that you are upset of the circumstances in this situation. Whether there has been an incorrect set amount of products supplied or an incorrect data plugged in. Be polite. Address what you found pleasing at first but at the misfortune of data that was provided you founded it to be incomplete to fulfill your needs. State your position and credibility to address your grievances. If you’re a stake holder of the company do so. If you’re the last auditor of the last annual report for the bank, do so. Explain that you are writing to follow up on issues or inconsistencies that have a negative impact on the reputation of the company. Be honest. If you are dissatisfied with the way a product or service was delivered to you, say so. Illustrate the Problem. Set of list of causes that may have led to your dissatisfaction.

How to illustrate the problem? Example is below:

November 12, 2011 an order was placed that confirmed with your company an order of 16,000 premium trophy badges. The consignment arrived yesterday but contained only about 8,000 trophy badges. An Invoice was returned for the amount of $8,784, however it missed to account for the deduction that usually is discounted at 10% marginal rate. There are 23 spelling errors and 6 mislabeled diagrams misrepresenting the facts in the account book mailed in the order. The Company’s title has been misspelled. There is a lack of information on the quantity in shipment received. Sample Letter of Complaint Letter of Complaint SHARE Facebook Twitter tweet






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