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Restaurant Complaint Letter, Sample & Format complaint letter restaurant

Restaurant Complaint Letter, Sample & Format by Shamshad · Published · Updated November 7, 2016

A Restaurant complaint letter is usually sent by a patron or customer of the restaurant who experienced some bad dining services and now writes to make a complaint about the bad service to the restaurant management. The letter should provide the details of the bad incident with the restaurant so that the restaurant management can conduct an investigation.


Roy M. Lewis

1899 Moore Avenue Waco, TX 76701

February 15, 2011


Customer Service Manager

Noble Fine Dining

1900 Rodeo Drive Alexander City, AL 38810

Dear Sir/Madam

RE: Complaint against Bad Service

I wish to make a formal complaint against your restaurant staf ulzpnlkv. complaint definition fdaf last evening over their bad service, which spoiled my evening with my girlfriend.

I was greatly disappointed that my Valentine’s special was spoiled by the poor attitude of your staff. They were unprofessional in their service with their snickering and whisperings in front of the romantic couples in your restaurant which caused awkwardness amongst the couples, who were celebrating Valentine’s Day. Their bad service was a real damper for all couples at your restaurant.

I hope that you will look into this matter and train your staff properly to have the appropriate behavior befitting the occasion. I am quite hesitant to return to your restaurant for future celebrations.

Yours sincerely,

Roy Lewis

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saks moncler moka Customer Complaint/Response Letters While handling customer complaints isn't the most fun aspect of this business, it is a normal part of running any restaurant, no matter how good you are 98% of the time.

While every restaurant gets complaints, how an individual operator handles them can make a big difference to your future sales and profits. Handle complaints right and you've got a good chance of turning disappointed diners into a loyal customers. Handle them wrong and you'll probably lose many potentially long-term, repeat customers forever.

Summary of Features & Benefits: Enthusiastic Compliment (yes, it's important to recognize your raving fans and thank them for noticing) Recommendation or Suggestion (from Comment Card) Minor Complaint (from Comment Card) Major Complaint (from Comment Card) Food Complaint Service Complaint

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Click to Download Microsoft Word format Related Articles How to Turn Complaining Customers Into Loyal Guests

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Customer Complaint Response Sample


1 14K 150 0 0 Useful Download Download to local drive Save a copy on Hashdoc Twitter Linkedin Facebook Google+ Pinterest ABSTRACT The Customer Complaint Response Letter template is a general sample complaint letter used by a company to respond to customer who has charged them with a formal complaint about their business practices, products or services. This business letter template provides an outline of the format, structure and style that can be used to write a formal response to a customer complaint.

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